Books in the genre customer service

Ofigenno! - Aneta Korobkina

Офигенно!
TEXT Анета Коробкина
Marketing po lyubvi. 70 sposobov zapoluchit serdce klienta navsegda - Andrey Pometun

Маркетинг по любви. 70 способов заполучить сердце клиента навсегда
TEXT Андрей Пометун
Rieltori. Kak stat/byt rieltorom - Konstantin Ermin

Риелтори. Как стать/быть риелтором
AUDIO Константин Ермин
Skazhi mne «DA». Preodolenie vozrazheniy v prodazhah - Dmitriy Norka

Скажи мне «ДА». Преодоление возражений в продажах
TEXT Дмитрий Норка
Kak prodavat v B2B. Zapiski menedzhera po prodazham - Aleksandr Zaharov

Как продавать в B2B. Записки менеджера по продажам
TEXT Александр Захаров
The Art of Client Service. The Classic Guide, Updated for Todays Marketers and Advertisers - Robert Solomon

The Art of Client Service. The Classic Guide, Updated for Todays Marketers and Advertisers
PDF Robert Solomon
The Experience. The 5 Principles of Disney Service and Relationship Excellence - Bruce Loeffler

The Experience. The 5 Principles of Disney Service and Relationship Excellence
PDF Bruce Loeffler
Service Design for Business. A Practical Guide to Optimizing the Customer Experience - Ben Reason

Service Design for Business. A Practical Guide to Optimizing the Customer Experience
PDF Ben Reason
Connected CRM. Implementing a Data-Driven, Customer-Centric Business Strategy - David Williams

Connected CRM. Implementing a Data-Driven, Customer-Centric Business Strategy
PDF David Williams
Customer Success. How Innovative Companies Are Reducing Churn and Growing Recurring Revenue - Maria Martinez

Customer Success. How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
PDF Maria Martinez
The Cornell School of Hotel Administration on Hospitality. Cutting Edge Thinking and Practice - Rohit Verma

The Cornell School of Hotel Administration on Hospitality. Cutting Edge Thinking and Practice
PDF Rohit Verma
Call Centers For Dummies - Real Bergevin

Call Centers For Dummies
PDF Real Bergevin
Measure What Matters. Online Tools For Understanding Customers, Social Media, Engagement, and Key Relationships - Katie Paine

Measure What Matters. Online Tools For Understanding Customers, Social Media, Engagement, and Key Relationships
PDF Katie Paine
How to Be a Fierce Competitor. What Winning Companies and Great Managers Do in Tough Times - Jeffrey Fox

How to Be a Fierce Competitor. What Winning Companies and Great Managers Do in Tough Times
PDF Jeffrey Fox
The Ultimate Online Customer Service Guide. How to Connect with your Customers to Sell More! - Marsha Collier

The Ultimate Online Customer Service Guide. How to Connect with your Customers to Sell More!
PDF Marsha Collier
Unleashing Excellence. The Complete Guide to Ultimate Customer Service - Dennis Snow

Unleashing Excellence. The Complete Guide to Ultimate Customer Service
PDF Dennis Snow
Taming the Search-and-Switch Customer. Earning Customer Loyalty in a Compulsion-to-Compare World - Jill Griffin

Taming the Search-and-Switch Customer. Earning Customer Loyalty in a Compulsion-to-Compare World
PDF Jill Griffin
Indispensable. How To Become The Company That Your Customers Cant Live Without - Joe Calloway

Indispensable. How To Become The Company That Your Customers Cant Live Without
PDF Joe Calloway
Chocolates on the Pillow Arent Enough. Reinventing The Customer Experience - Karl Weber

Chocolates on the Pillow Arent Enough. Reinventing The Customer Experience
PDF Karl Weber
Whats the Secret?. To Providing a World-Class Customer Experience - John R. DiJulius

Whats the Secret?. To Providing a World-Class Customer Experience
PDF John R. DiJulius
Competing in a Service Economy. How to Create a Competitive Advantage Through Service Development and Innovation - Anders Gustafsson

Competing in a Service Economy. How to Create a Competitive Advantage Through Service Development and Innovation
PDF Anders Gustafsson
Its All About Service. How to Lead Your People to Care for Your Customers - Ray Pelletier

Its All About Service. How to Lead Your People to Care for Your Customers
PDF Ray Pelletier
Why CRM Doesnt Work. How to Win by Letting Customers Manange the Relationship - Frederick Newell

Why CRM Doesnt Work. How to Win by Letting Customers Manange the Relationship
PDF Frederick Newell
Take Their Breath Away. How Imaginative Service Creates Devoted Customers - Chip Bell

Take Their Breath Away. How Imaginative Service Creates Devoted Customers
PDF Chip Bell
Passionate and Profitable. Why Customer Strategies Fail and Ten Steps to Do Them Right! - Lior Arussy

Passionate and Profitable. Why Customer Strategies Fail and Ten Steps to Do Them Right!
PDF Lior Arussy
Anticipate - Bill Thomas

Anticipate
PDF Bill Thomas
Rabotay i kayfuy! Polnoe poshagovoe rukovodstvo po frilansu - Irina Nikulina Imadzhika

Работай и кайфуй! Полное пошаговое руководство по фрилансу
AUDIO Ирина Никулина Имаджика
Kak prevratit posetitelya v pokupatelya. Nastolnaya kniga direktora magazina - Viktoriya Lamanova

Как превратить посетителя в покупателя. Настольная книга директора магазина
AUDIO Виктория Ламанова
Klientocentrichnost. Otnosheniya s potrebitelyami v cifrovuyu epohu - Sara Toms

Клиентоцентричность. Отношения с потребителями в цифровую эпоху
AUDIO Сара Томс
Klyuchevye idei knigi: Bezuprechnyy konsalting: rukovodstvo po ispolzovaniyu vashey ekspertizy. Piter Blok - Smart Reading

Ключевые идеи книги: Безупречный консалтинг: руководство по использованию вашей экспертизы. Питер Блок
AUDIO Smart Reading
Dobro pozhalovat v gostepriimstvo - Nadezhda Kirichenko

Добро пожаловать в гостеприимство
AUDIO Надежда Кириченко
Klient vsegda dovolen. Kak upravlyat ozhidaniyami, opytom i pamyatyu klientov - Kris Daffi

Клиент всегда доволен. Как управлять ожиданиями, опытом и памятью клиентов
AUDIO Крис Даффи
Dizayn polzovatelskogo opyta. Kak sozdat produkt, kotoryy zhdut - Dzhon Uelen

Дизайн пользовательского опыта. Как создать продукт, который ждут
AUDIO Джон Уэлен
Ofigenno! - Aneta Korobkina

Офигенно!
AUDIO Анета Коробкина
Uchebnik oficianta. Kak stat professionalom i zarabatyvat v 2 raza bolshe - Anna Sotnikova

Учебник официанта. Как стать профессионалом и зарабатывать в 2 раза больше
AUDIO Анна Сотникова
Otchayannye akkaunt-menedzhery: Kak rabotat s klientami bez stressa i problem. Nastolnaya kniga akkaunt-menedzhera, menedzhera proektov i frilansera - Boris Shpirt

Отчаянные аккаунт-менеджеры: Как работать с клиентами без стресса и проблем. Настольная книга аккаунт-менеджера, менеджера проектов и фрилансера
AUDIO Борис Шпирт
<< 1 2 >>