Instant Business Letters
Iain Maitland
Everything you need to know to become a first-class letter writer. Includes over 200 examples of business letters that can be used immediately or amended to suit your own purposes.
Writing a business letter is something that many people find difficult, but this invaluable ebook contains everything you need to know to become a first-class letter writer.
In his clear, straightforward style, Iain Maitland shows you how to plan a letter and choose the correct approach, layout and style to suit every occasion.
Instant Business Letters also contains over 200 examples of letters - such as ‘acceptances’, ‘complaints’, ‘enquiries’ and ‘warnings’ - that you can use immediately or amend for your own purposes.
INSTANT
BUSINESS LETTERS
201 letters for every occasion
IAIN MAITLAND
To Tracey, Michael and Sophie
CONTENTS
Cover (#u05a94756-46ba-579f-861a-c03d0b09dc6b)
Title Page (#ue384bbc7-146f-59bf-9019-2a17a01121a9)
Introduction (#u423c8155-597f-53bb-ad7f-732c4198f8ff)
1 Writing Effective Letters (#uc6ced2dc-a36d-505c-928e-d4d94d2fd7c4)
2 Acceptances (#u8d1216f0-ae00-52bc-90f4-c882b9eea26a)
3 Acknowledgements (#u98a6b230-0eda-57fd-8454-addb57b9ed71)
4 Announcements (#u1b42dc17-22e2-5833-b262-70874a4a3990)
5 Apologies (#ucff2e371-30e5-5bb2-a178-4a3b5a794905)
6 Cancellations (#uaf5425f6-22bf-51ab-a072-0432377a8c5f)
7 Complaints (#ua187318f-fcd7-566d-9b97-b1f6570d5424)
8 Compliments (#uf784dba3-271e-5395-8c10-5c7d8517ad00)
9 Condolences (#ue543ebe2-9619-5d2e-956d-24bf0c8326c6)
10 Confirmations (#ua1fc7258-7794-52f3-a109-1327e07d0eba)
11 Congratulations (#ude8826f7-35bc-5903-b2ae-9e91b64eb007)
12 Enclosures (#u8763d192-62f8-50e5-82bd-09e8422e5289)
13 Enquiries (#u14a9b113-117d-573d-96a7-3e27e9c56f2e)
14 Introductions (#u6fc73870-9f6d-5a5d-877b-37984ae69a06)
15 Invitations (#u99fb7886-e325-5840-8fb8-222795b326fc)
16 Notices (#uee385f70-91f2-55aa-adcc-3d918e985c69)
17 Offers (#ued85faa6-efed-5054-b764-0dbeca36f964)
18 References (#u93c20915-272e-57b1-986e-3ca8931d5673)
19 Rejections (#u4dcfaa76-b58c-54a0-bf43-b7556b50409a)
20 Reminders (#ud262a842-874f-5ff6-9035-ede7161eb67d)
21 Requests (#ub4e6be41-15c3-50bb-adad-bf7f770d04b9)
22 Terminations (#uf2257236-5796-5471-85cd-8c11f02da779)
23 Thank yous (#u1b34f518-ea45-5233-9ed7-609fcbe57466)
24 Warnings (#u2316922f-51b6-510b-b380-2592e23bfa9a)
LETTERS INDEX (#u5cec593d-d136-506a-a6b7-df22e2980668)
Other titles in the Thorsons Business Series: (#uedb9b2c6-f9ad-5c90-aba6-386968a406d8)
About the Author (#u3c253d7c-08ee-5aca-9a35-10cc13dc2c32)
Copyright (#ua5ecef6b-8ac3-5171-bee9-3997d933c188)
About the Publisher (#u9c762461-0d41-5eb8-afa3-418e2bcb970a)
INTRODUCTION (#ulink_8b7c02cb-a686-551a-b850-1e7cacf3af45)
Instant Business Letters is written for you – the junior, middle or senior manager who has to write letters as part of your job. The first chapter, ‘Writing Effective Letters’, sets out all you need to know about planning a letter and choosing the correct approach, layout and style to suit every occasion. It includes a checklist questionnaire which will be of use throughout the book, and beyond.
Chapters 2 to 24 contain a wide and diverse range of letters from ‘Acceptances’ and ‘Acknowledgements’ through ‘Complaints’, ‘Enquiries’ and ‘Invitations’ to ‘Thank Yous’ and ‘Warnings’. You can use these immediately or amend them easily for your own, individual circumstances, by referring back to the first chapter and that checklist questionnaire.
Whatever your job and type and size of business, trade or industry, Instant Business Letters is relevant to you. Study a particular subject by checking the Table of Contents. Dip into it when you wish to find a specific letter by looking through the Letters Index. Read it from cover to cover if you want to learn as much as you can and become a first-class letter writer.
Iain Maitland
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