Whats the Secret?. To Providing a World-Class Customer Experience

Whats the Secret?. To Providing a World-Class Customer Experience,  аудиокнига. ISDN28971941

John R. DiJulius

Жанр:работа с клиентами

Язык книги:Английский

Тип:PDF книга

Издательство:John Wiley & Sons Limited

Дата публикации:09.12.2022

Цена:2975.15 ₽

Просмотры:91

Описание книги

Whats the Secret? gives you an inside look at the world-class customer service strategies of some of todays best companies. Youll learn how companies like Disney, Nordstrom, and The Ritz-Carlton get 50,000 employees to deliver world-class customer service on a consistent basis- and how your company can too. Packed with insider knowledge and a wealth of proven best practices, author John DiJulius will show you how your company can emulate the worlds best customer service providers.

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